
Getting Started
Welcome to Slug Success!
Requesting Access
All currently enrolled undergraduate students automatically have access to Navigate Slug Success. Staff access to Slug Success must be requested via one of the methods below. All users who request Slug Success staff access (including student employees) must complete Electronic Note Taking and FERPA training prior to their accounts being created/updated.
- New staff Slug Success accounts can be requested via this Slug Hub request form. You can also login to the ITS SlugHub system directly (SlugHub Home) and look for the “Slug Success: Request New, Change or Remove access” request link. The request will need to be approved prior to the account being created, so supervisors should look for the approval email so they can reply accordingly.


- Student employee (Peer advisers/mentors/etc) account requests should be submitted by supervisors via this Google form. Click the following link for information about permissions available for student employees. Access requests for CSL/Housing student employees are managed via the CSL Student Employee Onboarding Matrix and do not require a separate request.

Training Resources
Staff who wish to try out new functionality may access the Slug Success Training Site, which allows you to explore a version of the Slug Success site where the actions taken are not added to the official student record, and messages are not sent to student recipients. Access the site by clicking on the button below, or by bookmarking the training website.
Training Events and Calendar
If you need help with something in Slug Success, any staff are welcome to attend the Slug Success Open Lab session held on the first Friday of each month.
Individual, group, and team/department training is available by request for any topic related to Slug Success. Email slugsuccess-help@ucsc.edu for more information or to request an individual or small-group training session.
To help users stay on top of upcoming training events related to Slug Success, including the monthly Open Lab, the “Slug Success Training Calendar” is available through UCSC Google Calendar.
To subscribe to the calendar, please follow these instructions:
- On the bottom of the Slug Success Training Calendar below, click the Add Calendar button which will redirect you to Google Calendar
- When prompted, select to add the Slug Success Training Calendar to your calendar
- Now, you are subscribed to our training calendar and can keep track of our events!
Electronic Note Taking Training
Employees whose access to Slug Success allows them to read and/or write advising reports and notes must complete this training to gain access to the system.
This training will guide you through a review of the Undergraduate Advising Notes Policy and Procedures. After each section, you will be asked to answer questions to test your understanding. After the training, you will be given information on which questions you answered correctly and incorrectly. In order to pass the training, you need to answer 80% of the questions correctly (missing no more than two). You may take the training as many times as you need to pass.
UC Learning Center access is required. If you need assistance accessing or using UC Learning Center, please email LearningCenter@ucsc.edu.