How to Use Personal Availability Links (PALs)

Personal Availability Links (PAL) are a useful tool for staff scheduling. Each PAL is unique to a staff member in Slug Success. The link does not change over time. 

When you include a PAL in a URL field, website, or email, and students click the link, they are taken to the New Appointment page in the student scheduling workflow.

The staff user and their Care Units and Support Services are pre-selected. Students then see the available times staff have to meet. The student will only see the Care Unit, Services, and Locations and times the staff user has selected to be part of their PAL. All configurations, limitations, and permissions for the availabilities remain in effect.

Important: If the staff member has more than one service available, the student will need to select one from the Support Services menu first.

To apply an availability to your Personal Availability Link, you need to check the Add this availability to your personal availability link box when creating or editing an availability.

You can also select existing availabilities and choose Add to Personal Link from the Actions menu.